HOME FAQ

1.What kind of OEM experiences does KNH have in the nonwoven fabric industry?+

KNH have rich experience in offering OEM services for nonwoven fabrics, and are capable of providing OEM services for a variety of products related to nonwoven fabrics, including the feminine hygiene products that we are most familiar with, as well as industrial materials, clothing materials, filtration materials, and cleaning supplies. KNH has worked with many well-known international brands and is experienced in producing nonwoven fabrics used in different industries

2.Does KNH provide customized product design and R&D services?+

KNH have 54 years of experience in customized product design and are equipped with a professional team devoted to the R&D of nonwoven fabrics to offer comprehensive product design and technical support for R&D services. We team up with customers in the process from concept design to product creation to ensure that products meet their needs, specifications, and requirements.

3.Is KNH capable of manufacturing eco-friendly products?+

KNH are dedicated to environmental protection and sustainable development and have the capability to manufacture eco-friendly products. In addition, energy conservation and carbon reduction measures are adopted in KNH’s processes to optimize the production process and reduce energy consumption and waste production. We also collaborate with green supply chain partners to promote the use of sustainable materials and the development of eco-friendly products.

4.How does KNH’s quality control process work?+

Quality control is an aspect that we take extremely seriously. KNH's plants have a comprehensive quality management system and are certified to international ISO 9001 and ISO 14001 standards. KNH’s quality control involves strict raw material inspections, monitoring and control during the production process, and comprehensive inspection and testing of final products. KNH complies with international standards and best practices to ensure that products meet high quality standards.

5.Does KNH provide sample testing and production verification services?+

To ensure the performance and quality of our products, we provide sample testing and verification services. KNH has professional laboratory equipment and resources for various types of tests including performance tests, safety tests, and reliability tests to make sure that products meet standards and customers’ requirements.

6.What internationally-recognized quality standards are KNH’s products and processes for OEM services certified to?+

We highly value international recognition and product quality and have been certified to multiple international standards, such as ISO 9001, ISO 13485, ISO 14001, ISO 22716, QMS(TW), CNS(TW),OKEO-TEX STANDARD 100, and FSC. KNH-manufactured products, quality management system, and processes are compliant with international standards, and we are capable of offering consistently high-quality products.

7.Does KNH provide after-sales services for its OEM services?+

KNH's goal is to build long-term partnerships with customers. We value after-sales services for every customer and strive to ensure their satisfaction. KNH offers timely technical and consulting services to solve any possible problem.

8.What is the minimum order quantity (MOQ) for KNH’s OEM services?+

The MOQ of products for our OEM services depends on the selection of raw materials and the requirements for the manufacturing process. We provide specific MOQs based on customer needs and product specifications. In an effort to build long-term partnerships with customers, KNH offers feasible MOQs based on their needs.

9.What does KNH charge for its OEM services?+

KNH's OEM services are charged based on multiple factors, including product complexity, scale, material costs, technical requirements, and production time. KNH's sales unit will conduct assessment based on these factors and give customers reasonable quotes. In negotiating a contract, our sales unit lists price calculation details clearly to make sure that both parties have a consistent understanding of price structure.

10.Where are KNH’s OEM services offered?+

KNH provides services around the world based on customer needs and project requirements. No matter which country or region you are in, KNH can offer OEM services and ship products to wherever you need.

11.What product shipping options does KNH offer?+

KNH offers multiple product shipping methods to meet the needs of customers, including sea freight, air freight, and land transport. KNH services units choose the most suitable shipping method based on product characteristics, delivery time requirements, and customer shipping preferences, such as FOB, CIF, or CIP. Additionally, we work with reliable logistics partners to ensure safe in-transit and on-time delivery of the product.

12.Where are KNH’s operations located?+

Taipei Office in Taiwan

Address: 27F, No. 456, Sec. 4, Xinyi Rd., Xinyi Dist., Taipei City 11052

Tel.: 886-2-2345-9909

Fax: 886-2-2345-6299

Email: info@knh-global.com

 

Plants in Tainan, Taiwan

Jiali Plant

Address: No. 77-1, Tong’anliao, Min’an Vil., Jiali Dist., Tainan City 722009

Tel.: 886-6-722-2173

Fax: 886-6-722-2495

 

Jiali III Plant

Address: No.1-2, Yuantou, Baoyuan Vil., Jiangjun Dist., Tainan City 725033

Tel.: 886-6-794-6173

Fax: 886-6-794-6395

 

Kouliao Plant/ Tourism Factory

Address: No. 66-1 Sanji, Jiangjun Vil., Jiangjun Dist., Tainan City 725034 (Plant 1)

Tel.: 886-6-794-6173

Fax: 886-6-794-6395

 

Shanghai Office in China

Shanghai KNH International Trading Co., Ltd.

Address: 1906, Building A, Hongqiao Powerlong Center, No.7799 Yinggang East Road, Qingpu Dist. Shanghai City, China 201700

Tel.: +86-021-6921-1200

 

Yangzhou Plant in China

KNH (Yangzhou) Co., Ltd.

Address: No. 66, Dongfenghe East Rd., Yangzhou Economic and Technological Development Zone, Yangzhou City, Jiangsu Province, China 225101

Tel.: +86-0514-8210-0688

13.Others+

For other related questions requiring more detailed responses, you are welcome to email us at our customer service email address: info@knh-global.com.

We will have dedicated personnel provide you with the professional information and services you need.

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